First Impressions, LAST FOREVER. Even in today’s net-connected world, answering the phone by a real person, remains the primary method potential and existing clients choose to make contact with. It’s imperative to have a fixed-line or toll free phone number that is, professionally answered. A website, business card or advertisement with a mobile number, doesn’t inspire a lot of confidence.
Okay, so your business phone is ringing – but are you there to answer it? Answering the phone when you are busy establishing or running a business requires time and the right attitude. As a business owner, you need to wear many hats on a minute-by-minute basis and switching to a receptionist, remembering to smile as you speak, whilst thinking about business strategy requires contortionist skills. Our studies have shown that a call answered with voicemail is a real turn-off for first-time callers – in fact up to 80% of them may hang up and call someone else before your recorded greeting has finished! This is a huge missed opportunity one which, no business can afford.
It’s also not just about having your phone answered when you’re not able to – it’s essential to have it answered in the right way, every time by conveying the right image and by answering the call promptly, capturing accurate information and directing the call to the right team member efficiently. The solution?
For More Information About Mark Branov:
https://www.linkedin.com/pub/dir/Mark/Baranov
https://www.crunchbase.com/person/mark-baranov
https://www.wattpad.com/story/122514153-mark-baranov-dreaming
https://www.youtube.com/playlist?list=PLipFXxk4S0pFgJ2bqFMyOEJ3AqpbOk8VZ
https://www.dailymotion.com/markbaranov
https://twitter.com/MarkBaranov
http://www.baranov.com.au/
http://www.markbaranov.com.au/
Okay, so your business phone is ringing – but are you there to answer it? Answering the phone when you are busy establishing or running a business requires time and the right attitude. As a business owner, you need to wear many hats on a minute-by-minute basis and switching to a receptionist, remembering to smile as you speak, whilst thinking about business strategy requires contortionist skills. Our studies have shown that a call answered with voicemail is a real turn-off for first-time callers – in fact up to 80% of them may hang up and call someone else before your recorded greeting has finished! This is a huge missed opportunity one which, no business can afford.
It’s also not just about having your phone answered when you’re not able to – it’s essential to have it answered in the right way, every time by conveying the right image and by answering the call promptly, capturing accurate information and directing the call to the right team member efficiently. The solution?
For More Information About Mark Branov:
https://www.linkedin.com/pub/dir/Mark/Baranov
https://www.crunchbase.com/person/mark-baranov
https://www.wattpad.com/story/122514153-mark-baranov-dreaming
https://www.youtube.com/playlist?list=PLipFXxk4S0pFgJ2bqFMyOEJ3AqpbOk8VZ
https://www.dailymotion.com/markbaranov
https://twitter.com/MarkBaranov
http://www.baranov.com.au/
http://www.markbaranov.com.au/
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